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Lloyd’s complaints: who owns the next hand-off? Map responsibility while a single-stage process is proposed. FCA CP26/32 chapter 6 consultation responses are due by 12 October 2026; this is not an implementation date.

Lloyd’s complaints: who owns the next hand-off? Map responsibility while a single-stage process is proposed. FCA CP26/32 chapter 6 consultation responses are due by 12 October 2026; this is not an implementation date.

Lloyd’s complaints: map responsibility while a single-stage process is proposed

A practical ownership map for UK Lloyd’s complaints: identify authority, test the hand-offs and keep proposed changes separate from the process operating today.

Oct 25 min read

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